Refund policy

We carefully curate every item in the shop and many pieces are limited or special-order. Because of this, all sales are final and we do not offer returns or exchanges.

Have questions before purchasing? We’re always happy to help with colors, threads, or project planning so you feel great about your selection.

If something arrives damaged or incorrect, please contact us immediately and we’ll make it right.

Thank you for stitching with us and supporting a small, independent needlepoint shop.